All orders placed through the website are subject to product availability. If there are difficulties in the supply of products or lack of stock, we will inform you within 48 working hours and refund the amounts paid.

To place an order you must include the items in your shopping cart and authorize payment. Within 24 hours you will receive an email confirming the order. You will be informed by email and/or SMS of the details and shipping details.

In your private area you can modify your personal data. You can also correct errors detected with the personal data provided in the purchase process by contacting You may exercise the rights provided for in the data protection regulations through in accordance with the provisions of the privacy policy.

AISY DANCE offers you information about all its products, their characteristics and prices. AISY DANCE reserves the right to withdraw, replace or change the products offered through the Online Shop, by simply changing its content. The products offered at any time in the Online Shop will be governed by the General Contracting Conditions in force in each case. AISY DANCE may cease to offer, without prior notice and at any time, access to one or more of the products mentioned.

Except in special cases such as the personalization of the same products or if the order is made in unforeseen or extraordinary circumstances, the order will be sent to you with the purchased products that are included in the proof of payment and shipment of the order within a maximum period of 30 days. The shipment will be made by external courier company.

If we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to continue with the purchase or cancel the order with the refund of the amount paid. Please note that the courier company does not make home deliveries on Saturdays or Sundays. It will be understood that the delivery has taken place at the moment in which you or a third party indicated by you acquires the material possession of the products, which will be accredited by means of the signature of the reception of the order in the agreed delivery address.

If it is impossible to deliver the order, a notice will be left for you to pick it up at the nearest office. If you do not collect it within the established period, the order will be returned to our warehouse. In this case, we will send you an email informing you that the order has been returned and informing you of the instructions to follow so that it can be sent to you again if you wish. Please note that the transport resulting from the termination of the contract for reasons not attributable to AISY DANCE may have an additional cost, so we are authorized to pass on the corresponding costs. The risks of the products purchased will be at your expense from the time of delivery. You acquire ownership of the products at the time of delivery.


All the products available in the AISY DANCE Store are guaranteed according to the type of product. If you purchase a product, as a consumer, AISY DANCE will be liable for the lack of conformity of the same, provided that it is manifested within two years of delivery of the product. In any case, you must provide us with sufficient evidence regarding the non-conformity of the product. Such non-conformity must be notified as soon as possible via


All products indicate the selling price in euros (€), as well as taxes and shipping costs that may apply. Prices may vary at any time, but changes will not affect orders confirmed via email.


The invoice, when requested by you, will detail the expenses and taxes relating to the product purchased. The user will be able to pay for the order opting for any of the permitted forms, indicating his choice during the purchase process, for which he could be directed to an external platform to AISY DANCE, where he will be informed of the conditions and policies to be complied with. Likewise, during the purchase process, before making the payment, you will be able to modify the details of your order. The accepted means of payment are Visa, Mastercard and PayPal.

All transactions involving the transmission of personal or bank details are carried out using a secure environment. All the information you transmit to us travels encrypted through the network. Likewise, your credit card details are entered directly in the bank page, in the TPV and Ad On Paymente and are not entered or registered in any AISY DANCE server.

When paying with a VISA or MASTERCARD card, you will always be asked for the following data: the card number, the expiry date, and a Validation Code that coincides with the last 3 digits of the number printed in italics on the back of your VISA or MASTERCARD card, thus offering more guarantees about the security of the transaction. This form of payment is valid only in the Online Shop. By clicking on "Authorize Payment" you are confirming that the credit card is yours.

The credit cards will be subject to checks and authorizations by the issuing entity, but if the entity does not authorize payment, we will not be responsible for any delay or non-delivery and can not formalize any contract with you.

If the purchase had actually been made by the cardholder and the demand for return was not the consequence of having exercised the right of withdrawal or resolution and had unduly demanded the cancellation of the corresponding charge, the cardholder will be obliged to AISY DANCE to compensate for the damages caused as a consequence of said cancellation.


You may withdraw from the contract within 14 calendar days without justification to AISY DANCE. If you wish to exercise the right of withdrawal, you may do so at

If you withdraw, we will refund the payment made by you, including delivery costs, except for those relating to additional costs that do not correspond to the most economical mode of shipment. Within 14 days after you inform us of the withdrawal, we will refund the amount you have paid, using the same method you used for payment. In any case, we reserve the right to withhold the return until we receive the products. The return must be made by delivery to the courier company we inform you and in any case, within 14 calendar days of receipt.

In addition to the right of withdrawal, you have the right to return the product by withdrawing from the contract within 30 days of receipt of the order, provided that you have sent us the products within 30 days of receipt and the products are not damaged or have not been unsealed. No withdrawal or return is permitted with respect to products personalized for you (art. 103 LGDCU), or those that have been unsealed for reasons of hygiene, except manufacturing defect.

No refund will be made if the product has been used beyond the mere opening of it, or products that are not in the same condition in which they were delivered or have suffered any damage. The refund or replacement of the item will be made as soon as possible and in any event within 14 days of the date on which we inform you that the refund or replacement of the item is appropriate.


Unless expressly agreed otherwise, AISY DANCE's liability with respect to any purchased product shall be strictly limited to the purchase price paid by you. AISY DANCE shall not accept any liability for the following losses; loss of revenue or sales; loss of business; loss of profit or loss of contracts, etc.


AISY DANCE will not be responsible for non-compliance or delays in the fulfillment of any of the obligations assumed, when the same is due to events considered as Force Majeure, among which are the following: fires, explosions, electric power outages, earthquakes, floods, major storms, strikes, embargoes, labor conflicts, acts of civil or military authority, wars, terrorism, including computer terrorism, natural phenomena - provided that it is declared an official alert for adverse phenomena and/or published in the corresponding official bulletins, acts or omissions of Internet traffic services, actions or omissions of governmental or regulatory bodies, including the approval of regulations or other government acts that affect the provision of Services. In this case the obligations shall be suspended until the cause of Force Majeure is terminated.


You acknowledge and agree that all copyrights, trademarks and other industrial and intellectual property rights on materials or content provided as part of the website and / or online store correspond at all times to AISY DANCE. You may not use the material or the AISY DANCE brand, unless you have express permission from us.

AISY DANCE is the owner of all the industrial and intellectual property rights of the website, and of the elements contained and products found in the same. It is strictly forbidden to modify, transmit, distribute, reuse, resend or use all or part of the content of the site for public or commercial purposes without the authorization of AISY DANCE.


If any of these Conditions is declared null and void by a final resolution issued by a competent authority, the remaining terms and conditions shall remain in force, unaffected by such declaration of nullity. 


If you wish to file a complaint against AISY DANCE you can do so by sending an email to and we will respond as soon as possible.

The use of our website and contracts for the purchase of products through this website will be governed by Spanish law. Any dispute arising out of or in connection with the use of the website or such contracts shall be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals. If you are contracting as a consumer, nothing in this clause will affect your rights as such under current legislation.

In any case, we inform you that in accordance with EU Regulation No 524/2013, you have the right to request an out-of-court resolution of consumer disputes through us: 

Last revised 30 November 2018

If you need any further information, please send an email to

Or contact Whatsapp or mobile on 662 52 66 68

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